An Open Letter to the CEO of Delta Airlines

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Dear Mr. Bastian,

Don’t worry. I haven’t been dragged off one of your planes by my hair or contracted an unheard-of, respiratory ailment through the ventilation system of one of your airplanes. Nor am I writing to complain about high fares or unbundled pricing. We consumers have made our own beds – always sorting by low price – and now must lie in it.

In fact, my last trip on your airline was almost pleasant because I paid extra to sit in an exit row. No, I am not writing to complain about my round-trip flight to Atlanta. I am Continue reading “An Open Letter to the CEO of Delta Airlines”

Retrofitting Conscious Capitalism

 

The Conscious Capitalism movement made a big splash last week in our small city. A half-day conference featuring a keynote by Trader Joe’s founder Doug Rauch attracted over 100 local business leaders. The appeal to make business decisions in the context of community needs is long overdue.

Those of us raised in a business culture characterized by a focus on bottom line results to the exclusion of all else are having our consciousness raised. We must retrofit a new way of doing business or face consistent societal pressure for government to further regulate business activities.

Most often, companies wishing to burnish their brand donate to charities and participate in highly visible community activities. The public relations benefit is undeniable but the Continue reading “Retrofitting Conscious Capitalism”

The Governor’s Budget vs. the Free Market

jeffersonquoteIn the tug of war between the welfare state and free market capitalism, New York’s recently passed budget represents a setback for the free market. Wrapped around the promise of free college tuition for the middle class, the budget adds a new entitlement to an already overtaxed economy. Programs like free tuition, family leave and minimum wage increases all add to the cost of doing business in New York, a state that has relied on Wall Street employment to bolster job growth and tax revenue as the upstate economy flounders.

The governor seems to be unaware of the connection between his policies and a Continue reading “The Governor’s Budget vs. the Free Market”

Great thinkers who are also great leaders

The title of Robert Kelley’s piece in the New York Times was “Not Leadership Material? the_thinker1Good! The World Needs Followers.” I had to read it.

Kelley makes some excellent points about high school students feeling compelled to demonstrate that they are great leaders or risk not being accepted to their college of choice. He argues that great thinkers who are not leaders are being screened out of colleges that should embrace them. With a shortage of scientists, engineers, and mathematicians extant and projected to grow for the foreseeable future, it strikes me that we should take Kelley’s point of view seriously.

But, there was something else that occurred to me while reading the article: it’s not a Continue reading “Great thinkers who are also great leaders”

4 things you must do in your new leadership role

New-managerI remember sitting in the company cafeteria out in Denver, commiserating with a colleague. Our view of the Rocky Mountains was fabulous. Our view of our corporate careers… not so much!

Distributed computer networks enabled big companies to get reports on how operations were performing. Senior management reasoned they no longer needed middle managers to evaluate and provide status reports. The big box model was in! General management skills and leadership were no longer Continue reading “4 things you must do in your new leadership role”

When to disagree with the boss

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If your boss is a narcissistic tyrant, read no further. Go directly to Monster.com and find a new job. Do not pass Go; do not collect $200.

The rest of you should read on.

Businesses that are well conceived develop and can articulate their mission and strategies. In my experience, missions rarely Continue reading “When to disagree with the boss”

Of Evil CEO’s and the TV Interview

I’ve been working to promote The Reluctant CEO. A half dozen book signings, all local, complemented by social media advertising have had the desired effect. Still, there’s a way to go to achieve the sales goal.

Finally, a breakthrough!

My publicist arranged an interview on a local morning show, Good Day Rochester. It was set for Wednesday, December 21.

fox-interview-picThen came the preparation. He sent a few probable questions my way. I sent my draft responses. He made suggestions and so on.

We correctly anticipated most of the questions. Here’s one:

Continue reading “Of Evil CEO’s and the TV Interview”